Right choice for New Car Service
Did you know that you have the right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Figure you might find a bargain in the end of year car sales or are looking to ge your new car serviced for the holidays? Here is some sound advice from Paatsch Automotive in Colac.
Purchasing a new car is one of the biggest investments a lot of people make, so it is sensible to make sure to look after it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Did you know that you have the right to choose the best workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be told you must have the car serviced by the dealership you aquired it from for service or repairs. Provided the work is executed to the manfufacturers specifications by an acceptably qualified person and uses only quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Paatsch Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Paatsch Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Paatsch Automotive will also only ever use fluids and lubricants that meet the specifications of the original car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between statutory, manufacturer and express warranties to help you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be substituted by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So watch out for new car dealers who try to pad the deal with “express” or “extended” warranties, often for free, when buying a new car. Often these ‘bonus’ warranties may include quite distinct restrictions or provisions, often in a language that is difficult to follow. Many times these arrangements provide barely any additional benefits not already accounted for by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.
Such arrangements are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or longer waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open Monday to Friday 8:00 am to 5:30 pm